If you run a business you must always think that there are a lot of business opponents and every skipped call becomes a present for them. So when you decide to make a choice between different partners who will help you organize communication with your clients you would put one's mind to a great variety of work details.
Our call center has high qualification, useful regular trainings, quality control of FCR indicators and Customer Satisfaction. We also give the possibility of certification for the staff that later guarantees the European level of services.
The call center works 24 hours 7 week days 365 days in a year and that gives the possibility to allow persistent handling of incoming calls and providing outgoing calls, not paying attention to the time zone of the company that buys the service, which is important in the situation when you work with foreign companies.
Call center Cartli has a large experience in working with companies that are multi-disciplinary and are situated in different countries. We make business processes optimized and have durable cooperation with different telecom providers. All these facts allow us to become the most profitable variant of partnership.
Not to become incapable to complete our tasks when the electricity problems appear we have an additional generator. Our center also uses four different Internet providers. This gives the possibility to work quickly and consistently.
If you really want to promote and develop your business you do need our help with all the services of the call center!
